Successful negotiations are an essential element of every business transaction, but negotiating across cultures poses new challenges. From who takes the lead in negotiations to the process for presenting counter-offers, these delicate business discussions can create misunderstandings and uncertainty.
For example, some cultures require a cultivation period before business deals can be explored, while others prefer to get to the point quickly. Some cultures speak with delicate layers of nuance, while others value direct language. In your present or upcoming negotiations, do you know the cultural values of your business counterparts?
In the course “Negotiating Across Cultures,” you learn about the communication patterns, values, and etiquette associated with the countries you work with the most. Strengthen your ability to build trust in your multi-cultural relationships and learn how to be more productive in your professional life.
In this course, you will learn:
To recognize their own negotiation style and that of their own culture
To understand the negotiation styles common in cross-cultural scenarios
Strategies for bridging the cultural gaps
How different cultures use various conflict management strategies to foster a more positive work environment